Investor Charter
In Respect of Research Analysts (RA)
SEBI Registration No.: INH000027690
A. Vision and Mission Statements for Investors
Vision
Green Assets Global Services believes that informed investing is the foundation of long-term financial success. Our vision is to empower investors and traders with research-driven insights, transparent communication, and ethical practices that help them navigate financial markets with confidence and awareness.
Mission
Our mission is to provide high-quality research services that enable investors to make informed decisions based on market analysis, publicly available information, and professional research methodologies.
We strive to:
- Promote investor awareness and financial literacy.
- Deliver unbiased and independent research.
- Maintain transparency in all client interactions.
- Ensure compliance with applicable regulatory requirements.
- Foster long-term trust through ethical business practices.
B. Details of Business Transacted by the Research Analyst with Respect to Investors
Green Assets Global Services provides research and analytical services in accordance with the SEBI (Research Analyst) Regulations, 2014.
The services include:
- Publishing research reports based on analytical research activities.
- Providing independent and unbiased views on securities and financial markets.
- Delivering research recommendations based on publicly available information and market analysis.
- Conducting research using technical, fundamental, and quantitative methodologies where applicable.
- Maintaining records of interactions with clients and prospective clients.
- Ensuring compliance with applicable regulations and professional standards.
- Conducting periodic internal reviews and compliance audits.
- Ensuring that all communications and advertisements comply with regulatory requirements.
The company does not undertake portfolio management, fund management, execution of trades, or custody of client assets.
C. Details of Services Provided to Investors
1. Client Onboarding
Before providing research services, Green Assets Global Services undertakes a structured onboarding process that may include:
- Collection of client information.
- Completion of KYC requirements where applicable.
- Sharing of terms and conditions.
- Sharing of risk disclosures and policies.
- Obtaining necessary client declarations and consents.
2. Research Services
Research services may include:
Stock Cash Research: Research recommendations and market analysis relating to equity cash market opportunities.
Stock Option Research: Research and analysis relating to stock-specific options opportunities.
Index Option Research: Research relating to index derivatives such as Nifty and Bank Nifty.
MCX Research: Research and analysis relating to commodity markets including Gold, Silver, Crude Oil, Natural Gas, and other commodities.
3. Disclosures to Clients
Green Assets Global Services shall provide disclosures relating to:
- Business activities.
- Terms and conditions.
- Risk factors.
- Conflict of interest, if any.
- Regulatory information.
- Material changes affecting services.
4. Confidentiality
The company maintains confidentiality of client information and implements reasonable safeguards to protect personal and financial information.
5. Fair Treatment
Research recommendations and reports are distributed to clients without discrimination and in accordance with applicable regulations.
D. Grievance Redressal Mechanism
Green Assets Global Services is committed to resolving investor grievances in a timely and transparent manner.
Step 1: Contact Green Assets Global Services
Investors may submit complaints through:
support@greenassetsglobal.com
Phone
+91 97522 86006
Written Communication
At the registered office address of the company.
The company shall endeavor to acknowledge and resolve complaints within reasonable timelines.
Step 2: Escalation
If the investor is not satisfied with the resolution provided, the complaint may be escalated through applicable regulatory mechanisms.
SCORES Platform
Investors may lodge complaints through the SEBI Complaints Redress System (SCORES):
https://scores.sebi.gov.in
The SCORES platform provides a centralized mechanism for investor grievance resolution.
SMART ODR
Investors may also approach the SMART ODR platform where applicable for online dispute resolution through conciliation or arbitration mechanisms.
E. Rights of Investors
Investors have the following rights:
Right to Privacy and Confidentiality
Investors have the right to expect that their personal and financial information will be protected and handled responsibly.
Right to Transparent Practices
Investors have the right to receive fair and transparent services without misleading claims or representations.
Right to Adequate Information
Investors have the right to receive complete and accurate information necessary for informed decision-making.
Right to Disclosures
Investors have the right to receive all relevant disclosures including:
- Risk disclosures
- Conflict disclosures
- Regulatory disclosures
- Service-related disclosures
Right to Timely Services
Investors have the right to know the timelines applicable to services and communications.
Right to Grievance Redressal
Investors have the right to raise concerns and seek timely resolution of complaints.
Right to Exit
Investors have the right to discontinue services in accordance with agreed terms and conditions.
Right to Awareness
Investors have the right to receive appropriate cautionary guidance regarding complex and high-risk financial products.
F. Expectations from Investors (Responsibilities)
Do’s
Investors are encouraged to:
- Deal only with SEBI Registered Research Analysts.
- Verify the Research Analyst registration number.
- Read all disclosures carefully.
- Understand the risks associated with investments.
- Maintain records of payments and communications.
- Seek clarification whenever required.
- Evaluate recommendations independently.
- Use banking channels for payment of fees.
- Provide accurate information during onboarding.
- Report suspicious activities or false promises immediately.
Don’ts
Investors should not:
- Expect assured or guaranteed returns.
- Invest solely based on market rumors.
- Share trading or demat credentials with anyone.
- Transfer funds to unauthorized accounts.
- Rely exclusively on past performance.
- Act without understanding associated risks.
- Redistribute research reports without authorization.
Important Regulatory Disclosure
Green Assets Global Services is a SEBI Registered Research Analyst bearing Registration No. INH000027690.
Registration granted by SEBI and certification obtained from NISM do not guarantee the performance of the intermediary nor provide any assurance of returns to investors.
Investments in securities market are subject to market risks. Read all related documents carefully before investing.
