1. Introduction
Green Assets Global Services (“Company”, “We”, “Us”, “Our”) respects the privacy of its clients, website visitors, and users of its services. We are committed to protecting personal information and ensuring that such information is collected, processed, stored, and used responsibly.
This Privacy Policy explains how we collect, use, maintain, disclose, and protect personal information obtained through our website, communication channels, client onboarding processes, and research services.
By accessing our website or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We may collect various categories of information, including:
Personal Information
- Full Name
- Mobile Number
- Email Address
- Residential City
- Postal Address
- Date of Birth (where applicable)
Financial Information
Where required for regulatory or onboarding purposes:
- PAN Details
- KYC Information
- Bank Account Information
- Investment Profile
- Risk Profile Information
Technical Information
When visiting our website, certain information may be automatically collected, including:
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Data
- Cookies and Analytics Information
3. Purpose of Information Collection
The information collected may be used for:
- Client onboarding and verification
- Service delivery and communication
- Research service subscriptions
- Regulatory compliance
- Customer support
- Complaint resolution
- Billing and payment processing
- Website performance improvement
- Fraud prevention and security monitoring
4. Legal and Regulatory Compliance
Green Assets Global Services may collect and retain information as required under:
- SEBI Regulations
- Anti-Money Laundering Laws
- KYC Requirements
- Income Tax Regulations
- Other Applicable Laws and Regulatory Requirements
Where legally required, information may be shared with regulatory authorities or government agencies.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve user experience
- Analyze website traffic
- Understand visitor behavior
- Enhance website functionality
Users may choose to disable cookies through their browser settings; however, some website features may not function properly.
6. Information Sharing and Disclosure
Green Assets Global Services does not sell, rent, trade, or commercially exploit client personal information.
Information may be shared only under the following circumstances:
Regulatory Requirements
Where disclosure is required by:
- SEBI
- Courts
- Government Authorities
- Law Enforcement Agencies
Service Providers
Certain information may be shared with trusted third-party vendors who assist in:
- Website Hosting
- Payment Processing
- Communication Services
- Technical Support
Such parties are obligated to maintain confidentiality and security.
Client Consent
Information may be shared where explicit consent has been obtained from the client.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect client information from:
- Unauthorized Access
- Data Breaches
- Alteration
- Disclosure
- Misuse
- Destruction
While reasonable security measures are maintained, no method of electronic transmission or storage can be guaranteed to be completely secure.
8. Data Retention
Green Assets Global Services retains information for as long as necessary to:
- Deliver services
- Meet regulatory obligations
- Resolve disputes
- Enforce agreements
- Comply with legal requirements
Records may be retained for periods prescribed by applicable laws and regulations.
9. Client Rights
Clients have the right to:
Access Information
Request information regarding personal data maintained by the company.
Correction of Information
Request correction of inaccurate or incomplete information.
Withdrawal of Consent
Withdraw consent for certain uses of personal information, subject to legal and regulatory obligations.
Complaint and Grievance
Raise privacy-related concerns through the designated grievance mechanism.
10. Third-Party Websites
Our website may contain links to third-party websites or services.
Green Assets Global Services is not responsible for:
- Privacy practices of third parties
- Third-party content
- Security practices of external websites
Users are advised to review the privacy policies of such websites independently.
11. Children’s Privacy
Our services are intended for individuals legally eligible to enter into financial transactions.
We do not knowingly collect personal information from minors without appropriate authorization.
12. Policy Updates
Green Assets Global Services reserves the right to modify or update this Privacy Policy from time to time.
Any updates shall become effective upon publication on the website.
Users are encouraged to periodically review this policy.
13. Contact Information
Green Assets Global Services
SEBI Registered Research Analyst
Registration No.: INH000027690
Contact Number: +91 97522 86006
14. Regulatory Disclaimer
Investments in securities market are subject to market risks. Read all related documents carefully before investing.
Registration granted by SEBI and certification from NISM do not guarantee the performance of the intermediary nor provide any assurance of returns to investors.
1. Introduction
Green Assets Global Services is committed to maintaining transparency and fairness in all client dealings. This Refund & Cancellation Policy outlines the terms governing subscription cancellations, service discontinuation, and refund requests for research services offered by the company.
Clients are advised to read this policy carefully before subscribing to any research service.
By making payment for any service offered by Green Assets Global Services, the client acknowledges that they have read, understood, and agreed to this Refund & Cancellation Policy.
2. Nature of Services
Green Assets Global Services provides research and analytical services relating to financial markets. These services involve intellectual property, market analysis, research efforts, proprietary methodologies, and time-sensitive information.
Once research services are activated, recommendations and research support may begin immediately, making such services different from physical products.
3. Subscription Activation
A subscription shall be considered activated when any of the following occurs:
- Payment is successfully received.
- Client onboarding is completed.
- Research recommendations are shared.
- Service credentials are provided.
- Client communication channels are activated.
Upon activation of services, the subscription period shall commence as per the selected plan.
4. Cancellation Policy
Clients may request cancellation of services by contacting the company through official communication channels.
Cancellation requests must include:
- Client Name
- Registered Mobile Number
- Registered Email Address
- Service Plan Details
- Reason for Cancellation
Cancellation requests shall be reviewed and processed in accordance with this policy and applicable regulations.
5. Refund Policy
General Principle
Research services involve intellectual effort and delivery of market insights. Therefore, refunds shall generally not be applicable once services have been activated and recommendations have been delivered.
The company does not provide refunds based on:
- Market losses
- Unfavorable market conditions
- Unrealized expectations
- Missed opportunities
- Trading outcomes
- Client execution errors
Situations Where Refund May Be Considered
Refund requests may be considered under limited circumstances, including:
Duplicate Payment
Where a client has accidentally made multiple payments for the same service.
Technical Payment Errors
Where payment has been deducted but service activation could not be completed due to technical issues.
Regulatory Requirements
Where refund is required under applicable laws, regulations, or directions issued by competent authorities.
Company Error
Where service activation could not be completed due to an operational error attributable solely to Green Assets Global Services.
6. Escalation Mechanism
If the client is not satisfied with the response provided, the complaint may be escalated for further review.
Level 1
Customer Support Team
Level 2
Compliance Department
Level 3
Senior Management Review
The company shall make reasonable efforts to address escalated grievances in a timely manner.
7. Non-Refundable Situations
Refunds shall not be provided in the following situations:
- Change of market view by the client.
- Dissatisfaction due to market movement.
- Losses incurred from trading activities.
- Partial utilization of services.
- Failure to follow recommendations.
- Delayed trade execution by the client.
- Internet or technical issues on the client side.
- Voluntary discontinuation after service activation.
- Expectations of guaranteed returns.
8. Processing of Approved Refunds
If a refund request is approved:
- Refunds shall be processed through the original mode of payment wherever feasible.
- Processing timelines may vary depending upon banking systems and payment gateways.
- Applicable taxes, transaction charges, or administrative deductions may be adjusted where legally permissible.
9. Service Suspension and Termination
To facilitate effective grievance resolution, investors are encouraged to:
- Violation of company policies.
- Regulatory requirements.
- Misuse of research reports.
- Unauthorized redistribution of recommendations.
- Submission of false information.
- Non-payment of fees.
Such termination shall not automatically entitle the client to a refund.
10. Client Responsibilities
Clients are advised to:
- Carefully review service details before subscribing.
- Understand the risks associated with financial markets.
- Read all disclosures and policies.
- Seek clarification regarding services before making payment.
- Avoid subscribing based on assumptions of guaranteed returns.
11. Limitation of Liability
Green Assets Global Services shall not be liable for:
- Market-related losses.
- Trading losses.
- Opportunity losses.
- Consequential damages.
- Missed trades.
- Delayed executions.
- Technical failures beyond reasonable control.
The client acknowledges that all trading and investment decisions are made at their own discretion and risk.
12. Policy Modifications
Green Assets Global Services reserves the right to modify, amend, or update this Refund & Cancellation Policy at any time.
Any changes shall become effective upon publication on the company’s website.
13. Contact Information
For refund or cancellation-related queries, please contact:
Green Assets Global Services
SEBI Registered Research Analyst
Registration No.: INH000027690
Contact Number: +91 97522 86006
14. Regulatory Disclaimer
Investments in securities market are subject to market risks. Read all related documents carefully before investing.
Registration granted by SEBI and certification from NISM do not guarantee the performance of the intermediary nor provide any assurance of returns to investors.
1. Introduction
Green Assets Global Services (“Company”, “Research Analyst”, “RA”) is committed to preventing money laundering, terrorist financing, fraud, and other unlawful financial activities. The Company recognizes its responsibility to comply with all applicable Anti-Money Laundering (AML), Know Your Customer (KYC), and Counter Terrorist Financing (CTF) requirements prescribed under applicable laws, regulations, and guidelines issued by regulatory authorities.
This Anti-Money Laundering Policy has been established to ensure that Green Assets Global Services maintains effective systems, controls, and procedures to detect, prevent, and report suspicious activities while safeguarding the integrity of the financial system
2. Objective of the Policy
The objectives of this AML Policy are:
- To prevent the misuse of research services for money laundering activities.
- To comply with applicable Anti-Money Laundering regulations and guidelines.
- To identify and verify the identity of clients before providing services.
- To detect and monitor suspicious transactions or activities.
- To maintain records and documentation as required by law.
- To promote a culture of compliance within the organization.
- To assist regulatory and law enforcement agencies when required.
3. Scope of the Policy
This policy applies to:
- All clients and prospective clients.
- Directors, employees, consultants, and representatives of the Company.
- All services provided by Green Assets Global Services.
- All onboarding, communication, and payment processes.
Every person associated with the Company is expected to comply with the provisions of this policy.
4. Regulatory Framework
This policy is prepared in accordance with applicable laws and regulatory requirements, including but not limited to:
- Prevention of Money Laundering Act (PMLA), 2002.
- Prevention of Money Laundering Rules, 2005.
- SEBI Guidelines and Circulars.
- Know Your Customer (KYC) Requirements.
- Other applicable regulatory directions issued from time to time.
The Company shall update this policy whenever necessary to remain aligned with regulatory changes.
5. Know Your Customer (KYC)
Green Assets Global Services may undertake appropriate client identification and verification procedures before onboarding clients.
The KYC process may include collection and verification of:
- Full Name
- Mobile Number
- Email Address
- PAN Card Details
- Address Proof
- Identity Proof
- Bank Account Details
- Other information as required under applicable regulations
The Company reserves the right to request additional documentation whenever deemed necessary.
6. Client Due Diligence (CDD)
The Company follows a risk-based approach towards client onboarding and due diligence.
Client Due Diligence procedures may include:
Identity Verification
Verification of the client’s identity through reliable documents and information.
Address Verification
Verification of residential or business address through valid supporting documents.
Risk Assessment
Evaluation of the client’s risk profile based on available information.
Ongoing Monitoring
Periodic review of client information and activity patterns where required.
The Company may decline or discontinue services where satisfactory due diligence cannot be completed.
7. Monitoring of Suspicious Activities
Green Assets Global Services shall maintain reasonable procedures to identify unusual or suspicious activities.
Examples of suspicious activities may include:
- Submission of false identification documents.
- Misrepresentation of identity.
- Attempts to conceal beneficial ownership.
- Unusual payment arrangements.
- Requests inconsistent with the nature of services.
- Transactions lacking a legitimate purpose.
- Activities appearing designed to avoid regulatory requirements.
The identification of suspicious activity does not automatically imply wrongdoing; however, it may require further review and investigation.
8. Reporting Obligations
Where required by applicable laws or regulations, Green Assets Global Services may report suspicious activities or transactions to competent authorities.
The Company shall cooperate with:
- Regulatory Authorities
- Government Agencies
- Financial Intelligence Units
- Law Enforcement Agencies
Such reporting shall be undertaken in accordance with applicable legal requirements.
9. Record Maintenance
The Company shall maintain records of:
- Client identification documents.
- KYC records.
- Client communications.
- Payment records.
- Compliance-related documentation.
- Suspicious activity assessments where applicable.
Records shall be retained for the period prescribed under applicable laws and regulations.
10. Employee Awareness and Compliance
Green Assets Global Services promotes awareness regarding Anti-Money Laundering requirements among its employees and representatives.
The Company may periodically review internal controls and compliance procedures to strengthen AML safeguards.
Employees are expected to:
- Follow AML procedures.
- Report suspicious activities internally.
- Maintain confidentiality.
- Comply with regulatory requirements.
11. Confidentiality
Information collected for AML and KYC purposes shall be treated as confidential and shall be used only for legitimate business, regulatory, and compliance purposes.
The Company shall not disclose such information except:
- Where required by law.
- Upon request by regulatory authorities.
- With client consent where applicable.
- As otherwise permitted under applicable regulations.
12. Non-Cooperation by Clients
Green Assets Global Services reserves the right to:
- Refuse onboarding.
- Suspend services.
- Restrict services.
- Terminate client relationships.
if a client:
- Fails to provide required information.
- Provides misleading information.
- Refuses verification procedures.
- Is involved in suspicious activities.
- Violates applicable regulations.
13. Policy Review
This Anti-Money Laundering Policy shall be reviewed periodically and may be amended to reflect:
- Regulatory changes.
- Business requirements.
- Compliance enhancements.
- Industry best practices.
Any updated version shall become effective upon publication on the Company’s website.
14. Contact Information
For compliance-related queries, investors may contact:
Green Assets Global Services
SEBI Registered Research Analyst
Registration No.: INH000027690
Contact Number: +91 97522 86006
15. Regulatory Disclaimer
Green Assets Global Services is a SEBI Registered Research Analyst bearing Registration No. INH000027690.
Registration granted by SEBI and certification from NISM do not guarantee the performance of the intermediary nor provide any assurance of returns to investors.
Investments in securities market are subject to market risks. Read all related documents carefully before investing.
Last Updated: June 2026
